seem familiar?

For those of you working on projects, does this seem VERY familiar to you? =p
found this while clearing my emails today

Due to the picture size, I'll retype what each picture represent..

1st row from left to right
1. How the customer explained it
2. How the project leader understood it
3. How the enginner designed it
4. How the programmer write it
5. How the sales executive describe it

2nd row from left to right
6. How the project was documented
7. What operation installed
8. How the customer was billed
9. How the helpdesk supported it
10. What the customer really need.